Astaan Tech

[ AST®—After launch ]

We staywith youafter launch.

We watch every system every day. When a system stops we often know before you call.

Monitoring 24 hours a day

01.System is down

We respondWithin 1 hour, any day and any time

We fixService back within 4 hours

02.A feature is broken

We respondWithin 4 working hours

We fixFix within 2 working days

03.Small change or question

We respondWithin 1 working day

We fixPlanned in the next update

Every support plan includes

  • Monitoring 24 hours a day
  • Daily backups
  • Security updates
  • Bug fixes
  • App store updates when Google or Apple change rules
  • Monthly report on uptime and support

[ AST®—Questions ]

Questionsand answers.

Ask Your Question

It depends on what you need. We meet your team first, then you get a written scope and a fixed quote before we build.